Information for Homeowners

If you’re a Shared Owner, this section is home to useful information for you.

Home Alterations

You can carry out minor non-structural alterations inside your home, for example decorating or installing a fitted wardrobe, unless your home is new build and within its defect period. However, you do need our permission for any larger alterations which will alter the exterior façade or aesthetic of the premises, the structure of the building, the location of plumbing and electrics (for example installing a new kitchen or bathroom), refitting windows, loft extension etc.

You require consent from us so that you can adhere to the terms of your lease or transfer. Depending on your request, proposals will also be reviewed by our surveyors so that we can check that the proposed alteration:

  • Meets all necessary building regulations.
  • Will have no negative effect on the building’s plumbing, drainage electrical systems etc. (e.g. communal heating).
  • Will not negatively affect neighbouring properties in terms of damage, noise or the value of the property.
  • As the homeowner it will be your responsibility, if applicable, to apply for building regulation certificates and planning permission.
  • All building works must be carried out by competent professionals, and we will require copies of all associated certificates (NICEIC, Gas, Building Regulations, FENSA).
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Complete our Request for Alterations form

Works must not start until you have received our decision in writing.

Can I decorate my home?

If you are a shared owner we highly recommend you do not paint or heavily decorate walls whilst your home is still within its defect period. 

If you are a 100% leaseholder (you own the property outright) you can decorate your own home as you wish.

If you intend to make any significant changes; please contact us for written permission.