Information for Homeowners
If you’re a Shared Owner, this section is home to useful information for you.
Waste & Recycling
If the rubbish bin is missing or damaged when you move in, you should contact your local authority for a replacement. Please ensure you follow the guidance from your local authority regarding which items you can recycle.
What do I do with the Rubbish?
If you live in a flat there are likely to be communal rubbish facilities. If there is not, please check your lease or your local authority.
If there is an issue with the bin store, please contact our Homes Team.
If you are buying a house, the council will have provided bins for your use, it is possible that you may need to request bins for garden waste, and this may come at an additional cost.
Please dispose of rubbish in suitable bags in the bins provided. Please never leave rubbish in other areas as the council will not remove this and it may also attract vermin.
What are the recycling protocols?
Please ensure you follow the guidance from your local authority regarding which items you can recycle.
What can I do with Bulky Rubbish?
Bulky items should not be left in the bin store, and you must dispose of them yourself. Most Councils provide a free or low-cost collection service for unwanted household items such as fridges, mattresses wardrobes etc. Alternatively, you could offer them to a local furniture charity, on free sites like Freecycle or dispose of them at your nearest recycling centre.
If you leave items in the bin store and we have to arrange for them to be removed, then the cost of this will increase your service charge. Dumping rubbish is classed as anti-social behaviour. Legal action can be taken against anyone who does it. If you see anyone dumping rubbish, please let the Homeownership team know, so that we can try to identify the person who left the rubbish and charge them for the cost of the removal. If we are unable to identify the person, we will add the cost of the removal to the service charge of all of the residents.