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If you're a tenant (you rent a property from us) please visit our information for tenants page here
Frequently Asked Questions for Homeowners
Useful Forms
Intention to Sell Form
This form should be completed and returned when you have decided to proceed with selling your Shared Ownership property.
The Property Misdescriptions Act Form
This form is required to be completed and returned to us when you decide to sell your property. The Property Misdescriptions Act requires sellers to ensure that sales particulars are true and accurate and where appliances and/or services are listed, they are in working order.
Shared Ownership Application Form
This form should be completed in order to assess your eligibility to benefit from the Shared Ownership scheme.
Direct Debit Form
If you need to make a payment to us please complete this form and return back to us.
Refund Request Form
Should you require a refund from us, please complete this form and return back to us.
Authority to Discuss Form
Authority to discuss is where you can give a third party on-going permission to discuss your tenancy, lease or transfer with us. To authorise, please complete this form and return back to us.
Initial Repair Form
If you bought a Shared Ownership home during or since 2021, you may have an ‘initial repair period’ in the lease. During the initial repair period, we are responsible for reimbursing the cost of some repairs. If you are legible, please complete this form to start your claim.
Transfer of Equity Application Form
Transfer of equity is the process of adding or removing someone from the title deeds of a property. If you would like to do this, please complete this form.
Request for Alterations Form
Before you carry out any alterations to your property you must complete a request for alterations form to request written permission.
Application for Voluntary Lease Extension Form
If you wish to extend your lease voluntarily, please complete our voluntary lease extension form.
Useful Guides
Your guide to selling your Shared Ownership property
If you are a shared owner, and are looking to sell your property – here’s a useful guide with everything you need to know.
Your guide to buying more shares in your Shared Ownership property
If you are an existing shared owner, and are looking to buy additional shares in your property (also known as staircasing) please take a look through our helpful guide which easily explains the process step by step.
Your guide to buying a Shared Ownership resale property
If you're looking to buy a Shared Ownership property through the resale process, this guide will give you all the information you need to know.
Buying a resale property - next steps
Your 3 step process to buying your Resale Home
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