Homeowner Handbook

Our online Homeowner Handbook contains the information you need as a homeowner such as your rights and responsibilities and is regularly updated.

Service Charges

Your online guide to service charges and frequently asked questions.

Request for alteration

Your form to request consent to carry out alterations.
All building works must be carried out by competent professionals and we will require copies of all associated certificates (NICEIC, Gas, Building, FENSA) etc.

Forms for Charges

Homeowner ChargesDirect Debit FormRefund Request

IMPORTANT INFORMATION if you’re thinking about remortgaging, staircasing, or selling your apartment

Information for homeowners who live in our apartment blocks

Staircasing Documents

Staircasing LetterStaircasing Instructions

Resale Documents

Resale Enquiry LetterResale Form

Authority to Discuss

Authority to Discuss Form

If you have any home ownership questions please complete the online enquiry form